Privacy Policy

1. Introduction

Welcome to Narrative ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video editing services.

Data Controller: Narrative AI Inc., San Francisco, California
Contact: [email protected]

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address)
• Video content you upload for processing
• Project names and settings
• Payment information (processed securely through our payment providers)
• Communications you send to us

2.2 Information We Collect Automatically

• Usage data (features used, pages visited)
• Device information (IP address, browser type, operating system)
• Cookies and similar technologies (see our Cookie Policy)

2.3 Information Generated Through Our Services

• AI-generated highlight clips and thumbnails

3. How We Use Your Information

We use your information to:

• Provide and maintain our video editing services
• Send you notifications about completed projects
• Improve and optimize our platform
• Respond to your inquiries and provide support
• Ensure platform security and prevent abuse
• Comply with legal obligations

3.1 AI and Video Processing

To provide our automated editing services, we use AI to analyze audio and visual content within your videos. We process this data strictly to generate the highlights you request. We do not use facial data to identify individuals or for surveillance purposes. This processing is based on the contract we have with you to provide the service.

4. Legal Basis for Processing

We process your personal data based on:

• Contract: Processing necessary to provide our video editing services
• Consent: For analytics cookies and marketing (you can withdraw anytime)
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws

5. Data Sharing

We share your data with the following categories of service providers:

• Cloud infrastructure providers: For hosting, storage and data processing
• Email service providers: For sending notifications about your projects
• Analytics providers: For understanding how our platform is used (with your consent)
• Payment processors: For handling subscription payments

We do not sell your personal information to third parties.

6. Data Retention

We retain your data as follows:

• Account data: While your account is active, deleted within 30 days of account deletion
• Uploaded videos and highlights: While your account is active
• Analytics data: Aggregated and anonymized after 12 months

7. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication mechanisms
• Regular security assessments

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Object: Object to certain processing activities
• Restrict Processing: Request we limit how we use your data
• Withdraw Consent: Withdraw consent for cookies via our Cookie Policy page

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies to enhance your experience. Analytics cookies are only enabled with your consent. For details, see our Cookie Policy.

10. International Transfers

Your information may be transferred to and processed in the United States where our service providers are located. These transfers are protected by Standard Contractual Clauses approved by the European Commission and/or our providers' certification under the EU-US Data Privacy Framework.

11. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

12. YouTube API Services

This application uses YouTube API Services to allow you to upload videos to your YouTube channel and to display your YouTube channel name and profile picture for account identification purposes.

By using the YouTube features of this application, you agree to be bound by the YouTube Terms of Service and acknowledge that your use is also subject to the Google Privacy Policy.

Information We Access and Collect

When you connect your YouTube account, we access the following information through the YouTube Data API v3:

• Your YouTube channel name and profile picture (via the channels.list endpoint) — used solely to confirm which account is connected.
• OAuth 2.0 authentication tokens — used to upload videos on your behalf.

How We Use and Share Your Information

• Your YouTube channel name and profile picture are displayed within the application only for the duration of your active session. This data is not stored in a database or persisted beyond your session.
• OAuth tokens are stored securely on our servers and used exclusively to perform video uploads that you explicitly initiate.
• We do not sell, share, or disclose your YouTube data to any third parties.
• We do not use your YouTube data for advertising, analytics, or any purpose other than the functionality described above.

Third-Party Content and Tracking

This application does not allow third parties to serve content or advertisements. We do not place cookies or similar tracking technologies on your device in connection with YouTube API Services.

Revoking Access

You may revoke this application's access to your YouTube data at any time by visiting your Google security settings at https://security.google.com/settings/security/permissions. You may also disconnect your YouTube account directly within the application on the Social Accounts page. Upon revocation, your stored authentication tokens will be deleted.

Contact Us About YouTube Data

If you have questions or complaints about our privacy practices relating to YouTube data, please contact us at [email protected].

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

14. Contact Us

Questions about this Privacy Policy? Contact us at:

If you are in the EU and not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.